FAQs

FREQUENTLY ASKED QUESTIONS

Ordering
What Payment Options Do You Accept?  
We accept all major credit card cards including American Express, Visa, MasterCard and Discover.

We also accept PayPal, check and wire transfer.
Do You Charge Sales Tax?  
One of the best things about buying through www.HLCGallery.com is that we do not have to charge U.S. State sales tax, with one notable exception: orders shipping to California will be subject to the relevant sales tax. www.HLCGallery.com is not responsible for individual states'sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop. Orders shipped to Canada are taxed based on the applicable province rates.
What Is Your Cancellation Policy?  
We will attempt to accommodate your request. Please call us at our store, or email us at
HLCGallery@gmail.com
SHIPPING
Where Is My Order?  
Please Send us and Email we will provide you with the detailed informations.
RETURNS AND DAMAGES
What Is Your Return Policy?  
We accept returns on a vast majority of our products (in new condition and original packaging) within 30 days of receipt, unless otherwise noted on the product page.
How Much Time Do I Have to Inspect My Package For Damage?  
It is critical that you inspect your order upon delivery. Orders delivered via a freight carrier specifically must be inspected upon delivery of the item. If you find any issues, please contact our Customer Service team immediately.
What If My Order Arrives Damaged?  
If by some chance, your item was damaged during transit, please contact our Customer Service team immediately.